Double BarrelGames

HELLBREAK Privacy Policy & EULA

Effective date: October 28, 2026

This page has two parts: the Privacy Policy, which explains what data is processed when you play HELLBREAK, and the End User License Agreement (EULA), which sets out the rules for playing it.

Part A: Privacy Policy

1. Who we are

HELLBREAK is made by DOUBLE BARREL GAMES BİLİŞİM YAZILIM VE DANIŞMANLIK HİZMETLERİ LİMİTED ŞİRKETİ, İdealtepe Mah. Sağlık Sk., 34841 Maltepe, İstanbul, Türkiye, which is responsible for your data.

2. What data is processed and why

We do not run our own servers or keep a database of players.

  • Leaderboards: HELLBREAK uses Epic Online Services (Epic Games, Inc.) for leaderboards and statistics. This involves your platform account ID and display name, a linked Epic Online Services ID, your scores and other gameplay statistics (such as progress and weapon upgrades) and your IP address. To show the friends leaderboard, your friends' platform account IDs are used to find which of them play HELLBREAK. On Steam, your scores and statistics are also saved to Steam's own leaderboards. On PlayStation, your PSN online ID and account ID are used in the same way to show leaderboards and your friends' scores. Your display name and scores are visible to other players. This is needed to provide the leaderboards.
  • Crash reports (PC): only if you choose to send one, a report goes to Epic Games. It contains your hardware and system details, a device identifier, the game's log and a snapshot of the game's memory at the time of the crash.
  • Contacting us: if you email us, we use your email address and message only to answer you.

3. Who receives it

Epic Games, Inc. runs the leaderboards for us and uses that data only to provide them. It also receives any crash reports you choose to send. Epic is based in the United States and may process this data outside the country where you live. On Steam, Valve Corporation receives your scores and statistics for Steam's leaderboards. On PlayStation, Sony Interactive Entertainment provides your PSN account and friends list and processes your data under its own privacy policy.

4. How long it is kept

Leaderboard data is kept while the game's online services run. Crash reports are kept by Epic Games. Messages are deleted once answered.

5. Children

HELLBREAK is not directed at children under 13, and we do not knowingly collect their personal data.

6. Your rights

You can ask us what data about you is processed, and to correct or delete it, by emailing us. You can also complain to your local data protection authority.

Part B: End User License Agreement (EULA)

By playing HELLBREAK you agree to this EULA. It applies in addition to the terms of the platform you play on, such as PlayStation, Xbox or Steam.

7. License

We grant you a personal, non-exclusive, non-transferable license to play HELLBREAK for non-commercial purposes. You do not own the game. All rights in the game, including its code, art, music and characters, belong to Double Barrel Games and its licensors.

8. What you may not do

You may not copy, modify, reverse engineer or redistribute the game, or use cheats, exploits, bots, modified game files or any other unauthorized software to gain an advantage or manipulate scores. If you find an exploit, please report it to us instead of using it.

9. Leaderboards and online features

We may at any time, with or without notice:

  • reset, wipe or archive leaderboards or scores, for example after updates, balance changes or new seasons;
  • remove scores we believe were obtained through cheating, exploits or bugs;
  • restrict or ban players from leaderboards or online features for breaking this EULA;
  • change, suspend or permanently shut down online features.

Leaderboard positions and scores have no monetary value, and no compensation is owed for their removal.

10. Photosensitivity warning

A small number of people may experience seizures when exposed to flashing lights or patterns. If you experience dizziness, altered vision, twitching, disorientation or any involuntary movement while playing, stop immediately and consult a doctor.

11. No warranty and limitation of liability

The game is provided "as is." We do not guarantee that it will be error-free or that online features will always be available. To the extent permitted by law, Double Barrel Games is not liable for any indirect damages or loss of data arising from your use of the game.

Nothing in this EULA limits rights you have under the consumer protection laws of the country where you live.

12. Governing law and changes

This EULA is governed by the laws of the Republic of Türkiye, without affecting mandatory consumer protection laws of your country of residence. We may update this EULA, and the current version will always be available on this page.

13. Contact

DOUBLE BARREL GAMES BİLİŞİM YAZILIM VE DANIŞMANLIK HİZMETLERİ LİMİTED ŞİRKETİ
İdealtepe Mah. Sağlık Sk.
34841 Maltepe, İstanbul, Türkiye
devteam@doublebarrelgames.com